Privacy Policy

Outland Denim is committed to keeping your details private and protecting your personal information. Any information collected in relation to you is kept secure. We do not pass on, sell or swap any of your personal details. Your information is used to identify your orders or provide you with current promotions and communication.

Making a complaint

If you wish to make a formal complaint, please do so in writing (via email or post) to our Customer Care team via contact@outlanddenim.com or:

Customer Care
Outland Denim
P.O. Box 159
Mt Tamborine Qld
Australia 4272

We will attempt to reply to your complaint promptly and contact you in due time to make arrangements to resolve the matter.

Cookies

Cookies are used to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. We do not store persistent cookies on your computer.

Whenever you use our website, or any other website, the computer on which the web pages are stored (the web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser.

The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes.

An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

The above policy describes how Outland Denim complies with the Australian Privacy Act (1988). We may amend this policy at any time. Outland Denim Pty Ltd is not responsible for the privacy practices of sites that are linked to this website via hyperlinks, banner advertising or otherwise.