Shipping & Delivery Policy

We are pleased to offer free shipping, returns, and exchanges for all orders over $250 placed in North America.

Shipping Within the United States

$8.00 Flat-rate Standard Ground Shipping.

All orders under $205.00 before tax and after discounts are charged a flat shipping rate of $8.00. We promise to process all orders within 2 business days, and you can expect ground orders to arrive within 7 business days, not including holidays. Please allow for more time if shipping to remote areas.

Shipping Within Canada

$8.00 Flat-rate Standard Ground Shipping.

All orders under $245.00 before tax and after discounts are charged a flat shipping rate of $8.00. We promise to process all orders within 2 business days, and you can expect ground orders to arrive within 7 business days, not including holidays. Please allow for more time if shipping to remote areas.

Need to cancel your order?

Simply contact us any time before receiving your shipment confirmation email (once the confirmation email is sent, your package will be on the way and we will be unable to cancel it). Our customer service team will be happy to help you during regular business hours.

Please call Outland Denim Canada/US (Caulfeild Apparel Group Ltd. – parent company) 1-800-268-7939 between 8:30AM and 4:45PM EST, Monday to Friday.